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Temporary Library closure due to COVID-19: How can I get Internet access?

Reduced or Free Internet Access

Can I get no-cost internet during the COVID-19 outbreak?
You can get no-cost, in-home internet for up to two months during the new coronavirus (COVID-19) outbreak if you qualify for certain low-income internet programs or have a student living in your household.
Here’s a list of the internet providers offering limited, no-cost internet services during the outbreak.

Internet Service

 Provider

Service

Who qualifies

Offer

How to get it

Altice USA

Internet up to 30 Mbps

New customers with K–12 or college students in household

No cost for first 60 days

https://www.alticeusa.com/news/articles/feature/corporate/altice-usa-brings-free-broadband-k-12-and-college-students-during-coronavirus-pandemic

1-866-200-9522 to enroll in Optimum region 

1-888-633-0030 to enroll in Suddenlink region 

Charter Spectrum

Internet up to 100 Mbps and no installation fees

New customers with K–12 or college students in household

No cost for first 60 days

https://www.spectrum.net/support/internet/coronavirus-internet-offer-students/

1-844-488-8395

Comcast Xfinity

Internet Essentials package with speeds up to 25 Mbps

New Xfinity customers who are eligible to public assistance programs

No cost for first 60 days

https://www.internetessentials.com/

($9.95/mo. after)

1-855-765-6995

Cox

Internet up to 15 Mbps through Connect2Compete program

New Cox customers with at least one K–12 student in household who qualifies for public assistance programs

No cost for first 60 days

https://www.cox.com/residential/internet/connect2compete/covid-19-response.html 

 

($9.95/mo. after)

1 -800- 234-3993

 

Phone Carriers

Comcast

Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity WiFi hotspots are now available free of charge to the public. Find one of their (currently) free hotspot locations here.

AT&T

AT&T is providing free access to its WiFI hot spots throughout the country. 

Charter

Charter is offering free Spectrum broadband and Wi-Fi access for 60 days to households college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.

T-Mobile

T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.

Verizon

Verizon is waiving late fees and suspending service termination for customers negatively impacted by the global crisis.

California Connects

California Community Colleges students are eligible for this mobile hotspot service, powered by Sprint, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge for only $19.99 a month.

 

Additionally, as part of the Keep Americans Connected Pledge AT&T, Comcast, Charter, Cox, Google Fiber, Spring, Verizon, and T-Mobile will not disconnect any customers for the next 60 days regardless of payment status.

 

From the California Community Colleges Chancellor's Office's Instructional, Student Services, and Shared College Resource Information.